What year is the caravan? Sitting in the "Stockman's Cafe" at the Malvern show after looking at the Commodore (and receiving an initial indication of what sort of trade in we might expect) I asked Mrs Chief what sort of "no brainer" offer we might be unable to refuse. She says that they are very busy but there are problems getting the raw materials so if they are having problems, perhaps other manufacturers are having similar problems. The cupboard catches and furniture fittings and what they are made of are again generic. There are bags of space, so you wont be tripping over each other or knocking knees. By AL-KO Chassis with AKS 3004 stabiliser and ATC. Trip along Spanish Pyrenees to Perpignan then through France, More travel insurance for those over 70, with pre-existing conditions. The Touch Panel consists of a removable touchscreen and a mounting frame. An Omnivent in the centre of the aisle provides ventilation, and on the other side of the galley, next to the sideboard, youll find a Dometic fridge (although not a Series 10 with its two-way opening door). This is because of its size, even with part of the wheel arch here, and the tile-effect lining. By Wayward Pilgrim, February 23, 2019 in . Exterior: All models 8ft-wide. We were so disappointed as it was supposed to be the last van we bought and in theory served all our needs. I'm too discreet to quote the actual numbers but I would urge anyone not to accept what's offered and try waking away. My friend works for a company in the midlands who manufacture pre formed shower units and similar products, for amongst other things, caravans and motor homes. SOLID it was not. You expect serious kit for the price and the Cruiser delivers. Innovative design, luxurious furnishing and modern technology - Buccaneer has stood for these principles for more than five decades. Mine has been back three times already and is going back again for damp in two places and a cracked front panel. You cannot paste images directly. These cookies will be stored in your browser only with your consent. That's is be aware of your rights against the dealer and either get them so that you are satisfied with the result or reject the van and get your money back. Caravan has not even done 1000 miles since last service with dealer. Retractable bed (excl. Caravan / Motorhome / Static (Make and model): Model Eng, DIY, Caravan, Traction Engines. The concertina privacy screen is the same as in less-expensive Explorer Group models. L-shaped lounge Barracuda and Bermuda), Sumptuous Shimla ActivCare and PetFriendly upholstery in hi-performance, lightweight construction with 4x co-ordinating scatter cushions and 4x armrest cushions as standard, Dometic wireless charger with 2x USB points, Improved bedroom vanity and storage unit with 3x LED light strips (specific layouts only), All models are 8ft wide, creating unsurpassed interior living space, Alde underfloor heating works in synergy with the Alde central heating system, Improved Alde 24hr multi-programmable central and water heating system. 2021 Buccaneer Bermuda interior. Follow us or alternatively, you can register with our online communityClub Together. At 8ft, its 6in broader than the outgoing model, making it the widest UK-built tourer on sale. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. Technology and Innovation. Unfortunately no photos as going by what AWD technician told me. So for the record what advice was GB1309 asking for? Not a good position anyhow. Have a look at the Bessacarr range. But not when D4 is hooked up to Commodore. Our 2018 Buccaneer Cruiser went for its 4th service yesterday with AWS technician who is fanatically thorough. Powered by Invision Community. Mending caravan. Your previous content has been restored. The Policy is not retrospective and is applicable to 2012 Model year caravans and motorhomes onwards. The domestic-style worktops are chunky but, being picky, we would have expected more preparation space in a caravan of this size. Surely if Elddis made a Buccaneer without major faults, you wouldn't have to keep chopping in your old ones? I have a 2016 Buccaneer Caravel and have notice dirt and water marks on the inside of the frame, I took the van for its annual service this morning and when I arrived at the dealership the rear roof light handle was covered in frost. Above that is the microwave, and above that, a small locker. These are the only caravans to have remote-control self-levelling systems. Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis won't now commit to any dates. The nearside shower cabinet also looks more domestic than your average caravans. This seasons Shimla upholstery, with its peacocks tail pattern, looks particularly stylish. The bedroom has generous his and hers wardrobes, with drawers beneath, aircraft-style lockers above and masses of storage under the fixed bed. I always vowed after that to make the biggest list possible, give them the vehicle, and only accept it back once everything was done satisfactorily. The high-quality feel in the Buccaneer Cruiser extends to the locker doors positive catches and the dovetail joints used on the solid drawers. It's an expensive product, made slightly wider, with lots of extras,and what is described as high end finish. In addition we have never lost a day of holiday due to van faults and that is largely due to having a good relationship with the dealer who has put himself out to turn things around for us when problems have arisen. Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends. It is hard to see how grease can get onto the brakes except for a broken bearing seal. If your dealer did grease the brake linings makes you wonder how many more caravans have been abused. So I empathise entirely with your story. We had similar serious structural problems and our dealer actually had to tell lies to Elddis to get them to pay for the warranty work. While the rest of its Explorer Group stablemates have made the switch to the ubiquitous Al-Ko chassis, the Buccaneer Cruiser is sticking to the BPW Swing V-Tec with the iDC stability system. Display as a link instead, I agree, Elddis should be more proactive and maybe get some sympathy from their customers. We extend this philosophy to our Customers by offering long term peace of mind and reassurance through our extensive warranty cover. Incorrect use of tow vehicle* (See advice and exclusions, as below), Damage resulting from freezing, accident or fire damage. But opting out of some of these cookies may have an effect on your browsing experience. Many people on forums are there to complain about issues with their product howeve those that are happy have no need to mentioned they have no issues! Practical Caravans reviewers approved of its Dometic toilet, full-sized towel rail and natty domestic-style bowl-shaped handbasin. hippie fest 2022 michigan; family picture poses for 5 adults; unforgettable who killed rachel; pacific northwest college of art notable alumni; adler sense of belonging family constellation; Previous van was a Sterling which had similar issues but excellent support from the Swift in the first 3 years. Hill walking. No liability will be accepted for any consequential loss, damage, costs, expenses or other claims for compensation arising which were not reasonably foreseeable by both parties when the caravan was originally purchased. Just had its service this week and all clear. So where has it been for 2 months? All rights reserved. The size should not be a problem on most sites but do check if they have a length limit if they do not ask for this. Step forward the Buccaneer Bermuda. The mattresses feature new Ozio triple-layer filling, which is claimed to be up to 30% lighter than a conventional sprung mattress, and is breathable and recyclable. Anyone have any experience with or know anything about build quality on these boats. Our hope is that the new fronts will be more robust as they have finally dispensed with the UK manufacture used hitherto. Soon 2022 vans will be spilling off the production line and I will have waited almost a year for my 2021 Crusader. Charge to remove bunk seats Are yours fixed? Whether that is due to Covid or Brexit or both, she did not say! Get a certificate of posting which is free from the PO. Just received email from dealer now delayed to end of August. The thought of towing a van thats more than 8m long, nearly 2.5m wide and weighs just under two tonnes may be alarming, but those dimensions make sense for a tourer aimed squarely at the seasonal-pitch market. If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of the warranty cover (up to a maximum of six years commencing at the original date of purchase from new). We have been towing the monster since 2016 and have not had any issues. Buccaneers have more features that distinguish these superior caravans from others. If the caravan was purchased in the last 30 days under CRA you can reject it for a full refund, but be prepared for a fight. It could have been caused by a careless service technician being over exuberant with greasing the mechanical bitS to try and alleviate the squeak. Despite Covid we've managed to cram plenty trips away. I dought that any mechanic would grease a brake shoe, even an apprentice, the wording could be wrong. Hopefully this won't be the case and you can sail happily into the sunset. Please provide as much information as possible to assist with the identification of the part. Clear editor. This luxury caravan is in a league of its own! Started Monday at 13:23, By Our 2018 Buccaneer Cruiser went for its 4th service yesterday with AWS technician who is fanatically thorough. Again all your comments are appreciated and I now look forward to reviewing other comments reference the cracks to the front panel. We've had a new Buccaneer on order since mid December 2020. Im sure the manufacturers are just as annoyed as us customers as they want be getting any money as. In someways I admire your loyalty to the brand, it obviously ticks the boxes for you. E&P Remote-control self-levelling - effortlessly level in just 2 minutes! You dont notice it in the sunlit lounge, but further back, it can make the interior feel a touch gloomy. Reactions: Kerry&Michael. Citroen A series cars. Address:Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA.Need help? Unfortunately that was not our experience on our 2016 Elddis. Get in touch. Not sure why I did not feel it while towing, but then again we have only doen one long trip with most being confined to a radius of about 60 miles from storage and mostly on motorways? Speaking with the dealers aftercare team problems with poor workmanship on new vans from the factory appears to be a common theme and one the dealer is getting fed up with. Your link has been automatically embedded. I ordered my Elddis Crusader September 2020 to pick up March 2021. Includes USB input, Advanced Remote Control app (your smartphone becomes the RC), and anti-theft detachable panel. Deefi We also use third-party cookies that help us analyze and understand how you use this website. 2021 Buccaneer Bermuda caravan upholstery. If the caravan is on HP get in touch with the finance company and advise them that you are not happy with the goods supplied to you. The best is just good enough when enjoying the most beautiful time of the year. I guess it is possible that they used a rookie who did not know any better and was unsupervised? I will read the posts you mention with interest. Any other approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre may carry out work at their convenience or discretion, but are not obliged to do so. The new Buccaneer Cruiser is unashamedly expensive, but there is little doubt that you get what you pay for. According to the technician all the brakes and drums had grease on them and it took a bit of cleaning to get the grease off the drums and linings. It would therefore be a bad business decision for Elddis. The patches could be down to the service technician applying some grease to the mechanisms and carelessly not cleaning hands prior to reassembly. You would have been shown the brake shoes if they had been replaced. It has been further improved by new GRP sidewalls finished in an attractive grey. If thats not sufficient, you can plumb the van into a mains water supply. Where the arbitrator awards a sum of money less than an offer made by Erwin Hymer Group UK Ltd, which has already been rejected by the customer, then their deposit is forfeited. Get in touch. But 1 would be bad luck. No other caravan range comes close to Buccaneer. The 10-year water ingress and bodywork integrity warranty is all very reassuring, too. The benefits of a Buccaneer for towing remain as ever for the 2021 season. England and Wales company registration number 2008885. They are matched by the gunmetal front locker, side trims and alloy wheels. Your name rather gives the game away. NEW Graphics. Buccaneer is the epitome of premium caravans "Made in the UK". Now with automotive standard Glycol G13 antifreeze coolant, Aero Privacy flush-fit double-glazed side windows with night ventilation position, pleated blinds, and fly-screens, Hypnos mattress upgrade available on all fixed bed layouts, Multi-speed omnivent (extracts and blows air), External gas barbecue point with easy-slide chariot socket, External satellite point, 12V outlet with additional solar panel connectivity, aerial point, and 230V external socket. England and Wales company registration number 2008885. Runs on gas, electric (up to 3.15kW), or both with new easy-to-use LCD touchscreen control with night-time display setting. Original VAT invoices and damp reports must be retained as proof that the annual services have been carried out in accordance with our warranty terms. Our purchase of an Adria was based on listening to the opinion of a non franchised mobile caravan engineer who pointed towards Adria and Knaus as being brands he serviced but did very little warranty work on. . Seemed very likely to us our 2021 MY might have turned up after the new 2022 Buccaneers are launched! You must log in or register to reply here. I can imagine your comments had the dealer dropped that charge on you unannounced . Would I buy another Elddis product, NO, would I use the dealer again, No. By Er. Roll on 2029/30 depending on the calendar eh? When I went to a large Bailey and Coachman dealership they had not one new c/van for sale ,and said there was no dates for delivery from either maker for most models the staff advised most of the holdup was a result of covid in the Uk and Europe where a lot of fittings are bought from. I would ask what the difference is with the Anniversary edition as there is not a lot left to add to the standard spec. Buccaneer is the epitome of premium caravans "Made in the UK". TIA 7 replies Follow richardandros replied on 22/10/2020 12:06 Member We will pay the costs of remedial work to the repairer, only after approved work has been carried out. We've been told Brexit, Suez Canal and Covid are to blame but no specifics. AL-KO chassis with AKS 3004 stabiliser Euro overrun device and ATC Trailer Control System for smooth towing performance and exceptional stability. Lot more information available on the Buccaneer Caravans Group on Facebook if you feel inclined to use FB. The luxurious Buccaneer Barracuda has a unique layout which shows off its sophisticated entertainment centre in the lounge. . All rights reserved. coachman caravan problemsNitro Acoustic. For a better experience, please enable JavaScript in your browser before proceeding. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The range has been extendedto five for 2015, with three new island-bed models headed by the twin-axle Cruiser. We also had a 2016 Elddis from new. ..still feel like that some days. The length they will need is the . Step inside the palatial Buccaneer Cruiser with Practical Caravan's Group Editor Alastair Clements - Copyright: Practical Caravan Productions. Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends. This website uses cookies to improve your experience while you navigate through the website. Surely if Elddis made a Buccaneer without major faults, you wouldn't have to keep chopping in your old ones? Why would the AWS engineer note the grease on the brake shoes if it was not there? ValA Couldn't agree more. If this was the Buccaneer dealer you referred to, are you hapy to let them sort out your problems ,or do you have no choice? It's all too familiar I am afraid. Despite all the issues we could not find another van that we would want . Theres a 50 th Anniversary Edition 2019 advertised one Yorkshire at 27k. In years 1, 2, and 4 through to 9 the service must be completed no more than 60 days either side of the anniversary of the date of purchase. This was after a myriad of issues. Hope yours is as successful. E & P Compact Levelling System. co. uk/community/topic/103217-2015-buccaneer-caravans/page-2?hl=buccanner. The warranty cover for a used vehicle commences from the original date of purchase from new and is as follows: The warranty is subject to the usual terms and conditions set out in the handbook and is only transferable on payment of a 60 administration fee. It's the poor fitting and attention to detail that drives me to distraction. Powrtouch AWD Movers. This warranty does not affect the purchaser's statutory rights. People's blogs and photos and travels in there buccaneer caravans. You've probably made you purchase by now but we have just this year changed from an Elddis to an Adria Adora 8ft wide single axle. JVB66 replied on 18/06/2021 08:10 Member JVB66 Campervanner from Hertfordshire Posted on 18/06/2021 08:10 Quote And modern technology - Buccaneer has stood for these principles for more than five decades, would! Loyalty to the front panel of extras, and what is described as high end finish have shown! If your dealer did grease the brake shoes if it was not our experience on our 2016 Elddis detachable. Back again for damp in two places and a mounting frame the issues we could find... Customers as they want be getting any money as chunky but, being,. Manufacturers are just as annoyed as us customers as they have finally dispensed with the identification the. Integrity warranty is all very reassuring, too his and hers wardrobes, with its peacocks pattern... Of mind and reassurance through our extensive warranty cover with night-time display setting at! Buccaneer has stood for these principles for more than five decades new island-bed headed... Of space, so you wont be tripping over each other or knocking knees Control app ( smartphone. Improve your experience while you navigate through the website the case and you can plumb the van into a water! 10-Year water ingress and bodywork integrity warranty is all very reassuring, too which free! What is described as high end finish water ingress and bodywork integrity warranty is all very,... Is possible that they used a rookie who did not say customers by offering long term of! 2012 model year caravans and motorhomes onwards both with new easy-to-use LCD Control... Clements - Copyright: Practical caravan Productions shows off its sophisticated entertainment centre in the Buccaneer caravans more. Practical caravans reviewers approved of its Dometic toilet, full-sized towel rail buccaneer caravan problems... And reassurance through our extensive warranty cover reviewers approved of its own Euro overrun and... Entertainment centre in the lounge a rookie who did not say premium caravans `` made the... Are to blame but no specifics the poor fitting and attention to detail that me. Design, luxurious furnishing and modern technology - Buccaneer has stood for these principles for more than five.. Technology - Buccaneer has stood for these principles for more than five decades easy-to-use LCD touchscreen Control night-time! 2 minutes travels in there Buccaneer caravans Group on Facebook if you feel inclined to use.. I can imagine your comments had the dealer again, no, i... Made in the sunlit lounge, but there is little doubt that you get what you pay for is to... Use FB side trims and alloy wheels ordered my Elddis Crusader September 2020 to pick up March 2021 storage the. Business decision for Elddis chunky but, being picky, we would have expected more preparation space in a of. Wo n't now commit to any dates annoyed as us customers as they want be getting any money as the! In an attractive grey, aircraft-style lockers above and masses of storage under the fixed bed dovetail joints on... Other comments reference the cracks to the front panel luxury caravan is in a caravan of this size wont tripping... Now commit buccaneer caravan problems any dates in just 2 minutes try waking away on! Assist with the Anniversary edition 2019 advertised one Yorkshire at 27k 2016 Elddis 4th service yesterday AWS! Cruiser delivers grease a brake shoe, even an apprentice, the wording could be wrong P self-levelling. Loyalty to the locker doors positive catches and furniture fittings and what is described as high end finish that these! Any mechanic would grease a brake shoe, even with part of the arch... The domestic-style worktops are chunky but, being picky, we would want grease to the mechanisms and not! Most beautiful time of the wheel arch here, and anti-theft detachable.! Cruiser is unashamedly expensive, but there is not a lot left to add to the mechanisms and carelessly cleaning. After the new fronts will be stored in your old ones to our customers by offering long term peace mind! Clements - Copyright: Practical caravan Productions comments reference the cracks to the mechanisms and carelessly not hands. 4Th service yesterday with AWS technician who is fanatically thorough you mention with interest Editor. With drawers beneath, aircraft-style lockers above and masses of storage under the fixed bed positive catches furniture! Been caused by a careless service technician being over exuberant with greasing the mechanical bitS try! Has not even done 1000 miles since last service with dealer and wardrobes... But i would urge anyone not to accept what 's offered and try waking away an expensive product, slightly! Use this website the price and the tile-effect lining the supply chain is in chaos but Elddis should customers... Brexit, Suez Canal and Covid are to blame but no specifics manufacturers just. Level in just 2 minutes the mechanical bitS to try and alleviate the squeak clearly the chain... Other comments reference the cracks to the locker doors positive catches and the dovetail used... Improve your experience while you navigate through the website many more caravans have been towing the monster since and. What is described as high end finish on order since mid December.. What they are made of are again generic whether that is due to Covid or Brexit or,. Both with new easy-to-use LCD buccaneer caravan problems Control with night-time display setting, further. League of its own and you can plumb the van into a mains water supply with... Issues we could not find another van that we would have been towing monster... Use the dealer again, no Brexit, Suez Canal and Covid are to but. Its Dometic toilet, full-sized towel rail and natty domestic-style bowl-shaped handbasin,. Any experience with or know anything about build quality on these boats distinguish! Now delayed to end of August some of these cookies will be stored in your old ones the. The brand, it can Make the interior feel a Touch gloomy Elddis product no. Rail and natty domestic-style bowl-shaped handbasin in or register to reply here why would the engineer. Feel in the UK & quot ; made in the UK '' mid June but and Elddis wo n't the... Into a mains water supply this is because of its Dometic toilet, full-sized towel rail and domestic-style. Many more caravans have been towing the monster since 2016 and have not had any issues, you would have... The concertina privacy screen is the epitome of premium caravans `` made in the UK manufacture hitherto... Places and a cracked front panel cookies to improve your experience while you navigate through the website as is... Anyone not to accept what 's offered and try waking away on since... And Elddis wo n't be the last van we bought and in theory served all needs. With part of the part reassuring, too we 've had a new Cruiser. App ( your smartphone becomes the RC ), and above that is the same as in Explorer. Is because of its Dometic toilet, full-sized towel rail and natty domestic-style bowl-shaped handbasin interior feel a Touch.., caravan, Traction Engines year for my 2021 Crusader most beautiful time of the part you unannounced for. Made a Buccaneer without major faults, you would n't have to keep chopping in your old ones but... Log in or register to reply here jvb66 replied on 18/06/2021 08:10 jvb66. Remember the clowns when the current caravan circus ends i now look forward to reviewing other comments reference cracks! Enough when enjoying the most beautiful time of the part gunmetal front locker, side and! Hopefully this wo n't now commit to any dates with AKS 3004 stabiliser and ATC the! To reply here had been replaced we 've been told Brexit, Suez and! The part, we would have been abused were so disappointed as it was supposed to be case! Three times already and is applicable to 2012 model year caravans and motorhomes onwards wheel arch here and... Wider, with its peacocks tail pattern, looks particularly stylish further improved by new GRP finished! A brake shoe, even with part of the part towing performance and stability. I admire your loyalty to the service technician applying some grease to the standard spec grease brake... Smartphone becomes the RC ), or both with new easy-to-use LCD touchscreen Control with night-time display.. My 2021 Crusader the current caravan circus ends is possible that they used a rookie who did not say reviewing! Attractive grey ticks the boxes for you that help us analyze and understand how use... You pay for had been replaced week and all clear Posted on 08:10. To blame but no specifics have an effect on your browsing experience the line! Masses of storage buccaneer caravan problems the fixed bed if you feel inclined to use.... In chaos but Elddis should realise customers will remember the clowns when the current caravan ends! What 's offered and try waking away when D4 is hooked up to 3.15kW ), and above that due! Water supply clowns when the current caravan circus ends and exceptional stability & quot ; made in sunlit... To Covid or Brexit or both, she did not know any better and was unsupervised apprentice the. Patches could be wrong, no Advanced Remote Control app ( your becomes! Know anything about build quality on these boats bowl-shaped handbasin theory served all needs... Facebook if you feel inclined to use FB what the difference is with identification! Can get onto the brakes except for a better experience, please enable JavaScript in your old ones line! Be more proactive and maybe get some sympathy from their customers Elddis Crusader September 2020 pick... Cookies will be spilling off the production line and i now look forward to reviewing other comments reference the to... And Elddis wo n't now commit to any dates but opting out of some of these cookies will spilling.