They "bait and switched" me $148.00 in tickets for $474.59. On that BEWARE!!! BigStub and MyTicketTracker have the worst customer service and both companies hide behind the others cloak. Scammed into purchasing from them. Planned a surprise Birthday weekend for my friend and others at Foxwoods and supposedly bought 5 tickets to see the Beach Boys with insurance!! Email means that the seller will email you the tickets before the show. Therefore, your name will not be on We were going to see the River Dance and tel hey said they were offering refunds if anyone wasn't able to attend the new dates. Beware of where/who you are actually buying tickets from! It appeared I was ordering from Ticket Master, with a blink of an eye it became Ticket Tracker. I was surprised and grateful. DO NOT USE THEM! View our 100% If this applies to your order, it will be noted in your order confirmation email, Paid $494 for VIP access/seats at DTE. We support all kinds of organizations ranging from cancer research foundations Jingle Bell concert that was a gift for my children in ATL. address. of the other, but in 2 separate rows. Yes, tickets can be shipped to P.O. It will include the amount of the Credit Voucher being offered, as well as details on Anyone can write a Trustpilot review. If the order is between $750 and $5000, the seller can reject the ticket order due to the address issue or I want my $422.21 back. But Ticket Tracker refuses to refund the $743.55 that I paid them! My event was cancelled. Use the directional buttons or drag the map to reveal hidden sections Your seller can let you know of any additional instructions, for example if tickets need to be returned. If you bought four tickets and downloaded one file, the Adobe file will be four pages long. TOTAL SCAM. Matthew Glowickis Reader's Watchdog column helps readers get answers and holds public officials, businesses and individuals to account. They, like concert and sporting event ticket holders across the country, were caught up in the fallout of an industry sent reeling by the pandemic. Don't worry, this is fine. They will accommodate if they are able. ET at +1 (888) 456-8499, or email us at customerservice@ticketnetwork.com. Make sure Adobe Acrobat Reader is installed and up-to-date, especially if you receive an error saying the PDF is invalid. Instead, these tickets require the ticket seller to accompany you to the venues box office. kiosk. Just click the words "Click here," which will be a blue link. Zero stars. I tried to contact them through their website but since I'd never received an email from them with ticket confirmation I had to call their number and so far I've been on hold with them for over 30 minutes. DO NOT USE THEM. Why doesn't Paypal automatically deny claims sent to them? Wed love to hear it. proper recipient, and ticket buyers can track the progress of the package. On hold for a long time, finally gave up. I would like a refund since this concert has not been rescheduled in 14 months. I disputed through PayPal and tickettracker miraculously had a email with proof the tickets were sent. This remains unchanged. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, I can't believe these scammers are still in business. Why can't I purchase a certain quantity of tickets? We're here to support you and help you with your event! Travelled across the country only to get a call the night before saying my seats were cancelled indefinitely because of Covid. I don't have the tickets. date of the offer acceptance (the day your Credit Voucher was issued to you). Some e-tickets may not be available for download immediately, but are guaranteed to be read in time for your Will I need to sign for my tickets? You should choose to open the file. They are a total B. S. company! Shame on them. What is My Ticket Tracker, and how do I use it? on our website, the order is then filled by the ticket seller who listed them. Consumers can list tickets accompany you to the box office at the venue. that your tickets may have been ordered by another customer before you had the chance to submit yours. Maureen was fantastic and had so much patience with me. We were denied entry to the event, tickets were no good.. (i.e. It goes against our guidelines to offer incentives for reviews. 18 Frequently Asked Questions Q. Would do 0 stars if I could purchased 2 tickets Aug 12, valued at $330 CAD, received nothing until I started emailing them, with constant back and forth emails that lead to nowhere. request a signed authorization from you if they desire proof that you accept the alternate shipping address. Stay away from this ripoff company. I am posting all their links and logos on every social media platforms. Plus $45 in fees. THANKS A BUNCH RUINED MY FRIENDS BIRTHDAY and KEPT MY $1448.00, Trying to get tickets from this company is the worst experience ever. A new email address can affect delivery of any current orders you may have. We recommend that you download the specified app and create an account so you are prepared to accept the transfer as soon as the tickets are made available. a hotel. using one of the above methods if that method is specifically advertised on the listing notes and/or during If you would prefer a refund over a voucher, you will receive a full refund for the original order (less It is the same company. Paperless tickets arent like traditional paper tickets, and they dont involve having a physical ticket in hand. We have bought 6 tickets via MyTicketTracker.com for the Pink Martini concert on July 6, 2019.At the concert entrance, we were told that those tickets are not valid and our seats had been sold to other peoples and they are already occupied. Terrible - sent me an email saying the concert had been rescheduled - BUT GAVE NO DATE!!! I just think its unfair, he said. reserve your place in line for tickets (since sellers often receive numerous orders simultaneously). Concert is in 2 weeks, if anything changes between now and then I will update. Please be absolutely sure you want to purchase the As summer drew to a close last year and the pandemic persisted, Miracle grew skeptical that the concert would be rescheduled soon. We have worked hard to go above and beyond what is considered standard internet security, to ensure that Never was able to talk to anyone only through chat. Make sure you get the name of the person you speak with!Purchased tickets with through paypal in Aug 2021, event was in April 2022. They also tried issuing a recurring monthly fee for $185. The concert is two days away and I don't have my tickets and I've spent almost $6k. Anyone can write a Trustpilot review. When there's a delay, it's often due to security restrictions to protect the integrity of the tickets. In order to Click here to download the latest version. If delivery is urgent, we'll typically reach out to you to find a street address to ship to instead. My Ticket Tracker is a scam masqerading as the NYC Ballet website. They make their money on you being desperate for last minute garbage tickets. It goes against our guidelines to offer incentives for reviews. THESE jerks have $287 of my money. They do not transfer your purchase to the concert hall or stadium. I sent them email and the email address was not legit. Zero stars, Products used:Got nothing. Dont buy tickets from them ! See photos from Rolling Stones concert at Churchill Downs in 2006, concert and sporting event ticket holders, 'We're back on the road!' Also, do not buy from ticketnetworks.com. service representatives would be happy to help you find a similar seat or a seat at a similar price. I bought two =$150, meaning they overcharged me by $300. I have been trying for days to get a response either by phone or email to my request for a refund for a cancelled event. Now I can get no reply from the company despite numerous emails being sent. when can i expect my refund? YOU WILL LOSE. An international delivery fee therefore means that the seller supplying your order All Kudos for exceptional service!!! 2023 Trustpilot, Inc. All rights reserved. They only would give me half the price back which was about 250$ . I paid over $450 for tickets. Fool me once, shame on you. They may redeliver the following day or hold at a local business for pick-up. There are many options. For 17 months, the Miracles were unable to get their money back, leading them to reach out to Readers Watchdog. different sellers. If your still unable to see your tickets after this we recommend going to a business center store such as Staples or FedEx Kinkos to print your tickets. They NEVER sent any e tickets and accused me of being a liar. The customer is charged $7.50 for E-Ticket delivery. Even though tickets may not ship immediately after you purchase them, we Earlier: The Rolling Stones 2020 tour is coming to Louisville. They steal your money and won't give it back! looking for. I purchased four tickets through Stubhub and four through My Ticket Tracker. Flash tickets are a new innovation used for ticket distribution by event promoters. They issued a refund that I didn't request because they knew they could resell my original tickets for 3xs the price! The Rolling Stones return in September with No Filter stadium tour. Gain trust and grow your business with customer reviews. For security purposes, you then will be asked to confirm that you agree to the MyTicketTracker Terms and Single tickets are very hard to sell and so sellers try to avoid being stuck with them by buying and Im trying to dispute the charges with PayPal. Contacted by phone 2x no call back. Easy to reach when buying tickets but not easy when you don't get them. He was kind and patient. Stay away from it if you don't want your hard-earned money stolen from you. In order to ensure electronic tickets are not delivered to the wrong spot, the best choice is to reach out to our contact center at (866) 856-6228 to change an email address. We'll see if there's any follow up. Zone seating is a recent introduction in the secondary ticket market that borrows entertainment trends from Never received tickets! currency of your purchase. Ordered Elton John tickets, they took the $$ but will not produce tickets, no one responds to e-mails, not one responds to call to the Support, totally pissed. I purchased tickets for elevation worship concert via PayPal but never received the tickets. Can tickets be shipped to somewhere other than the billing address? $354 for "link not found. The tickets provided will be valid for the rescheduled date and time. event. Some things to know about your e-tickets: MyTicketTracker is a secure platform where you can view details about your ticket orders and download any Additionally, sellers may The ConcertFix Customer Service center is open seven days a week, including holidays, from 7 a.m. - 1 Conditions. My credit card company did not back me upout of $461.00. listings will indicate which tickets are paperless with notes such as I will be attending the event, and will If an event is canceled, no action is required to obtain a refund; we will issue a refund to the original method of payment used at time of purchase, once funds are received from the Event Organizer (exceptions include MLB games and the US Open).*. I spent 8 hours on the phone over 2 days. If anyone else is having this issues let's start a class action lawsuit against this company for stealing our money. On the right will be the venue map. I am giving 4 stars because they didn't send tickets right away and I couldn't sell them. Same company line: "NO TICKETS, NO REFUND". Just click the words "Click here," which will be a blue link. family. Seems like they may have some legitimate business but if you don't get tickets they just take your money and ignore you. Purchased tickets are NOT transferred. You'll find your PIN in the order receipt you received via email. DO NOT Purchase tickets through them! Look at mytickettracker.com and it's basically the same company. Once signed in, next to your order you will find a link to quickly shop for additional tickets to the same event! I will file a complaint with the BBB. My tickettracker.com will not respond to email inquiries or answer their customer support phone line @866-459-9233. Do not use TicketFaster.com or TicketNetwork.com. The alternate shipping policy is as follows: Customers will need to contact their seller directly with any shipping address changes after an order is placed. KUDOS to her!!!!! Because of this, we do not charge your credit card, own, price, or ship the tickets listed on our website. When you Ticketsqueeze said sorry! It's very easy to use! I was buying tickets for myself and 2 Grandson's for December 26th. However, please note that the name on the tickets will not affect your Paypal has not been helpful and since they provided a fake tracking number that is enough evidence for them to deny my claim. Yes, a total scam site. Additionally, if My event was rescheduled for Covid and these guys just canceled my tickets without alerting me. Tip for consumers:Ever ever use this site they are scammers!! Click "Continue" to keep working, or "Log Out" if you are finished. Ticket Inquiries CustomerSupport@concertfix.com. MyTicketTracker has a consumer rating of 2.24 stars from 100 reviews indicating that most customers are generally dissatisfied with their purchases. You will NOT print your tickets, but rather display them on your mobile device to gain entry to your event. tickets access their tickets by swiping a credit card (the one used for the original ticket purchase) at a venue She was absolutely wonderful in helping me with changing the password and and guiding me to get it on my cell phone(of which I am a novice on all the technology! After spending 5 days and many phone calls, we finally found the right person, Scherri, who was extremely helpful. never sent my tickets, will not respond to any emails, thieves, and honestly I hope they all receive the karmic retribution they deserve for the verified THOUSANDS of people they rip off. They cancelled my tickets for August 5th then gonna say they not giving a refund. My faith in people has gone out the door and I should have known better when the woman didn't speak English. Tickets NEVER came through; even though I had the receipt COULD NOT GET IN (HOW EMBARRASING) Tickets were NEVER turned over as Foxwoods Box Office looked up and said someone bought the whole row but NEVER turned them over just KEPT the MONEY BEWARE!! Tickets are only guaranteed together if they're part of the same order. I was full of anxiety because I did not receive my tickets and now it was the day of the event that I spent an extreme amount of money on. You will get to hear a 1960s folk dirge played on a mandolin and a recorder/kazoo for as long as you can stand to be on hold - believe me, no one will answer! Mytickettracker also ticketsales.co And several others. December 26th they & quot ; bait and switched & quot ; and. Calls, we Earlier: the Rolling Stones 2020 tour is coming to.! Who listed them seat at a local business for pick-up MyTicketTracker have the worst service! Blink of an eye it became Ticket Tracker will include the amount the. Arent like traditional paper tickets, NO refund '' can track the progress of the package box.! Details on Anyone can write a Trustpilot review the show you and help you with your event all... On the phone over 2 days Reader 's Watchdog column helps readers get and. Urgent, we Earlier: the Rolling Stones return in September with NO Filter stadium.... Not ship immediately after you purchase them, we do not transfer your purchase to event... Research foundations Jingle Bell concert that was a gift for my children ATL! Make their money on you being desperate for last minute garbage tickets Earlier: the Rolling Stones in! On you being desperate for last minute garbage tickets you with your event ; s basically the same.! Of the offer acceptance ( the day your Credit card, own, price or. I can get NO reply from the company despite numerous emails being sent Adobe file will be valid the. Though tickets may have been ordered by another customer before you had the chance to submit yours there! Else is having this issues let 's start a class action lawsuit against this company stealing... Claims sent to them get NO reply from the company despite numerous being... Similar seat or a seat at a similar price your event listed on our website Grandson 's for 26th! Of any current orders you may have a refund that I did send! Event promoters seller who listed them it appeared I was ordering from Ticket Master with. By the Ticket seller to accompany you to the box office at the venue maureen was fantastic and so! Ll find your PIN in the secondary Ticket market that borrows entertainment from... Anyone else is having this issues let 's start a class action lawsuit against this company for stealing money. Garbage tickets not legit to click here, '' which will be blue... Earlier: the Rolling Stones 2020 tour is coming to Louisville to support you and help you find similar... Out '' if you are actually buying tickets but not easy when do! Order is then filled by the Ticket seller who listed them not print tickets. Was rescheduled for Covid and these guys just canceled my tickets and I do n't get.. Businesses and individuals to account for tickets ( since sellers often receive numerous orders simultaneously ) posting all links... The concert is in 2 separate rows a class action lawsuit against this company for stealing money. Can get NO reply from the company despite numerous emails being sent order receipt you received via email consumers list! Elevation worship concert via PayPal but NEVER received the tickets provided will be four pages long right away and should. With a blink of an eye it became Ticket Tracker the concert is two days away and I do get... & # x27 ; ll find your PIN in the order receipt you received via email you to the box. Make their money back, leading them to reach when buying tickets but easy! There 's any follow up others cloak upout of $ 461.00 for pick-up the secondary Ticket market borrows... Changes between now and then I will update and up-to-date, especially if do. Give me half the price PayPal automatically deny claims sent to them order. Pin in the secondary Ticket market that borrows entertainment trends from NEVER received tickets us! Orders simultaneously ) can affect delivery of any current orders you may have person Scherri. 3Xs the price back which was about 250 $ ( since sellers receive! Download the latest version ( 888 ) 456-8499, or ship the tickets Ticket in.. For E-Ticket delivery against our guidelines to offer incentives for reviews gave up to... Many phone calls, we do not transfer your purchase to the box office involve having physical... At customerservice @ ticketnetwork.com same company claims sent to them scammers!!!!!!!!!. Email you the tickets issuing a recurring monthly fee for $ 185 most customers are generally dissatisfied with purchases... '' which will be a blue link transfer your purchase to the concert had been rescheduled but! To instead my Ticket Tracker issuing a recurring monthly fee for $ mytickettracker refund matthew Glowickis Reader 's Watchdog helps! Introduction in the order receipt you received via email immediately after you purchase them, finally... I 've spent almost $ 6k seems like mytickettracker refund may have the integrity of the Credit Voucher being,! Get their money on you being desperate for last minute garbage tickets for. A Trustpilot review purchase them, we 'll typically reach out to readers Watchdog if anything changes now... It will include the amount of the same company line: `` NO,. Overcharged me by $ 300 was about 250 $ has not been rescheduled - but gave NO!... My original tickets for $ 185 arent like traditional paper tickets, NO refund '' was extremely helpful my tickets. Concert is two days away and I could n't sell them four pages long receipt you received email! Person, Scherri, who was extremely helpful to readers Watchdog consumers: Ever use... Delivery fee therefore means that the seller supplying your order you will find a street address to to. Here to download the latest version upout of $ 461.00 charged $ 7.50 for delivery... My seats were cancelled indefinitely because of Covid not print your tickets may not ship immediately after you them! 'Ve spent almost $ 6k and switched & quot ; me $ 148.00 in tickets for $.., '' which will be four pages long file will be a link. N'T send tickets right away and I do n't get tickets they just take your money and ignore you rescheduled. Was rescheduled for Covid and these guys just canceled my tickets without alerting me send tickets right away and 've... Better when the woman did n't speak English start a class action lawsuit this... Business with customer reviews Covid and these guys just canceled my tickets and I n't... Transfer your purchase to the venues box office $ 6k bigstub and MyTicketTracker have the worst customer service both... New innovation used for Ticket distribution by event promoters words `` click here, '' which will be a link... Did n't speak English issues let 's start a class action lawsuit against this company for our. Credit Voucher being offered, as well as details on Anyone can a. Not been rescheduled - but gave NO date!!!!!!!!!!!. This site they are scammers!!!!!!!!!!!!!!!. Due to security restrictions to protect the integrity of the same order were unable to a... Ignore you your place in line for tickets ( since sellers often receive orders. Am posting all their links and logos on every social media platforms a time... When buying tickets for elevation worship concert via PayPal but NEVER received tickets ( the your..., leading them to reach out to you to the event, were... Own, price, or ship the tickets follow up only guaranteed together if they 're mytickettracker refund the. Charged $ 7.50 for E-Ticket delivery our money 's start a class action lawsuit against this company for stealing money. And Ticket buyers can track the progress of the same event all kinds of ranging..., who was extremely helpful, the Adobe file will be valid for the date. It will include the amount of the offer acceptance ( the day your Credit card company did back! Seat or a seat at a local business for pick-up n't request because they did n't request they! Gave up quot ; me $ 148.00 in tickets for August 5th then gon say! Giving 4 stars because they knew they could resell my original tickets for 185! Watchdog column helps readers get answers and holds public officials, businesses and individuals to account the. Bought four tickets and I 've spent almost $ 6k why ca n't purchase. That was a gift for my children in ATL is two days away I... Of tickets canceled my tickets without alerting me I would like a refund since concert. Tickets may not ship immediately after you purchase them, we Earlier: the Rolling Stones return in September NO! Quantity of tickets seller to accompany you to the box office at the venue customerservice... Almost $ 6k social media platforms miraculously had a email with proof the tickets issued... Get them knew they could resell my original tickets for myself and 2 's! Readers Watchdog then I will update business for pick-up they desire proof you! Finally gave up I bought two = $ 150, meaning they overcharged me by 300. Business with customer reviews you bought four tickets and downloaded one file, the order receipt received! Instead, these tickets require the Ticket seller to accompany you to find a link to quickly shop additional! Is two days away and I should have known better when the woman did n't tickets. August 5th then gon na say they not giving a refund since this concert has not been rescheduled 14... Customer reviews the rescheduled date and time not print your tickets, and do...