A motorhome is also referred to as a campervan. In a post on their Facebook page, the Spirit urged anyone with information to get in touch. Please visit the Specific Needs and Assistance page for more information. When you arrive at the Security Screening please present your E-Ticket and Photo ID. TikTok announced it was banning dangerous tanning content so why didn't it? No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. more. We recommend checking with the rental car company before booking as restrictions may apply to vehicles travelling on Spirit of Tasmania. Yes - dogs, cats, rabbits, guinea pigs, ferrets*, some birds, chickens and ducks may travel on Spirit of Tasmania. All Gas Bottle that meet the aforementioned conditions will be tagged with a HAZARD tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Lines terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle. She said the last contact she had with TT-Line, the ferry operator, was at 4:00pm on Tuesday. See map. Please refer to clause 6.6 of our Terms and Conditions of Carriage which states: (a) You are permitted to carry alcohol on board the Vessel. It appears your name is incomplete or invalid. The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board. Why did Spirit of Tasmania move to Geelong? Address: 101 Scotts Road, Risdon Vale . They will have your equipment checked by the ships electrician. No, you cannot book this as a return booking. For all special needs, please check in at least 2 hours prior to departure. Can I book my caravan, motorhome or trailer online? Cheques will be made out and addressed to the payee, based on the details provided at the time of the refund. "TT-Line encourages Diane Caney to forward the petition to the company where it would welcome the opportunity to discuss the matters she has raised," he said. Read our Privacy Policy. Being a family of two adults and three children (17, 13 and 9), we booked two cabins which were more than adequate. Parking at Geelong:The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. We sailed to tasmania on the 20th March 2019. Can I book the same date for the forward and return journey? Yes, travel insurance is highly recommend when purchasing a fare that has non-refundable cancellation fee. Well send you regular emails keeping you in the loop of all our special offers, competitions and all things Tasmanian. As a member you'll enjoy the following perks: Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. At midnight during the crossing, she was notified that her Doberman rottweiler cross Ester, 2, had gone missing. Note: please bring your own extension leads. To stay informed about travelling with Spirit of Tasmania sign up below to receive our newsletter. No, face masks are no longer mandatory on board Spirit of Tasmania, however we do strongly recommend wearing a face mask in our terminals and on board our ships, especially where social distancing is not possible. A pensioner fare is only offered to a carer meeting the following criteria: Child fares apply to children aged between 3 and 15. By continuing to use our website and / or services, you agree to the updated Privacy Policy and the use of cookies, as well as our Terms and Conditions. Gift voucher refunds will be processed at the time of the request. Select {{legOfJourney.toLowerCase()}} date, Select {{legOfJourney.toLowerCase()}} accommodation, {{IbpCms.accommodationSpiritTipCotSoldOut}}. Passengers entering Victoria No, there are currently no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania. A carer travelling with a TPI pensioner card holder is entitled to the discount. After a seamless and interesting embarkation, we wandered the decks for a couple of hours and enjoyed watching the boat leave Melbourne harbor. Healthcare Card holders are not entitled to the pensioner fare. Spirit of Tasmania operates two ships which sail between Melbourne and Devonport, departing both locations most nights. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-erry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. If you are travelling with an infant, a cot has automatically been booked for you. Knowing we were about to sail with animals. he told us about a one year old dog that recently died from anxiety. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. No, there is no amendment fee when you amend your booking online. Is there parking available at Devonport and Geelong terminals? A growing crowd of angry people have rallied around a distraught pet owner, demanding further action from the Spirit of Tasmania as days pass and no sign of a missing dog emerges. Do the same quarantine conditions apply when entering Victoria? Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card issued by Centrelink or Veterans Affairs. It remains unclear what has happened to the lost pooch. Refund payments will be issued in the form of a new gift voucher; they will not be issued by cash, bank cheque or credit card. The following exceptions apply regardless of pensioner availability and if when booking online, no pensioner fares are available, please call our Customer Contact Centre on 1800 884 305 for further assistance. To add travel insurance to your existing booking, please login to 'Manage my booking'. "I was there up until midday refusing to leave, as they said she just vanished they checked their limited cameras that they had [but] they don't have cameras facing the kennels.". Shayla Phillips was last seen playing in a backyard with two dogs around 2.30pm on Wednesday afternoon in the Stormlea area of the Tasman Peninsula. I have a mobility aid attached to my vehicle. For more information, refer to the fare rules of the selected fare. As a side note, there were a few large dogs looking very squished in their medium size cages.Staff "check on the animals" every FOUR hours - this simply means if they need water they fill up the metal box. Our experienced crew members are available to assist you throughout the journey. Yes, you can send an unaccompanied vehicle. Spirit of Tasmania 2,116 Reviews #6 of 32 things to do in Devonport Transportation, Ferries Devonport, Tasmania, Australia Open today: 8:00 am - 8:30 pm Save Review Highlights "S O T" Take your pillow when you have booked a cabin . No. There are currently no scheduled sailings in the next 3 days. A Deluxe Cabin and InsideCabin can fit a maximum of 2 cots, whilsta Porthole Cabin can fit a maximum of 1 cot. Lost or stray cats. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. Yes, in line with the COVID-19 Mandatory Vaccination (Workers) Directions that were announced in Victoria on Thursday 7 October, all Spirit of Tasmania employees who are authorised workers (which includes all our crew on board, shore-based staff and contractors attending Station Pier in Victoria), are fully vaccinated. The unknowing owner just has to find their dead dog when they go to collect them at the other end. Whilst there is no additional cost attached to vehicle height, providing the correct height assists with vehicle loading and ensures you are parked on the correct vehicle deck. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. Your travel insurance purchase was not successfully processed. Please note this response is optional and fully confidential. The voyage times are comparable to the previous crossing with the new route taking between 9.5 and 11.5 hours. Are carers entitled to book a pensioner fare? Gas bottles are permitted on board. Oops, looks like you haven't told us if you're travelling one way or return. She said she was woken at midnight by a security guard that said she had escaped and attempts to find the dog had been unsuccessful. Can I take my dog or other pet on board the ship? For enquires about Aquarium and Pet Fish please call DPIPWE on (03) 6165 3777. If you are travelling with a pet we strongly recommend booking a kennel. For detailed information about how to get to the new terminal by car, public transport or shuttle, please visit Getting to Spirit of Tasmania Quay. I had put my dog in a kennel and checked it twice to make sure that the door was shut. This is the version of our website addressed to speakers of English in Australia. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog into Tasmania. However, if they are not fixed to your vehicle, they must be declared at check-in. Bass Strait Passenger Vehicle Equalisation Scheme. How do I apply for a job at Spirit of Tasmania? Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. 'Free' : '$' + getVehiclePrice($index)}}, at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, {{selectedAccommodationOption.quantity}} x {{selectedAccommodationOption.displayText}}, ${{getSelectedFareTypeAccommodationOptionPrice(selectedAccommodationOption)}}, ({{getSelectedAccommodationOptionNet(selectedAccommodationOption) | money}}), ({{getSailingTotalNet(legOfJourney) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Outbound) }}, ({{getSailingTotalNet(LegOfJourney.Outbound) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Return) }}, ({{getSailingTotalNet(LegOfJourney.Return) | money}}), {{ booking.getCreditCardFeePrice() | money }}, {{option.quantity}} x {{option.displayText}}, Including: {{vehicleOptions.getExtrasDisplay()}}, ${{getTotalMinimumPriceAdvice().totalMinimumPrice}}, {{Utils.pluralize('Deal', numDealsOnSailing())}} available, {{getSelectedFareTypeOptionUnitPrice(option)}}, Return accommodation price is {{ getReturnPriceForSameSelection() | money }}, ${{getSelectedFareTypeAccommodationOptionPrice(option)}}, ({{getSelectedAccommodationOptionNet(option) | money}}), {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}}, ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}, {{getSailingTotalPriceDisplay(legOfJourney)}}, With Extras: {{vehicle.getExtrasDisplay()}}, Your {{legOfJourney.toLowerCase()}} accommodation, Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here, Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here. Passengers entering Tasmania No, there are currently no vaccination requirements for passengers. "Not knowing if she's dead or alive is killing me," she said. Pensioner fares are subject to availability and can only be booked if available. The new purpose-designed facility creates an enhanced experience for passengers with: easy access; ample parking for passenger vehicles; state-of-the art technology to enable seamless boarding and security processes; and comfortable passenger lounge with a caf and childrens play area. After each journey the ship is cleaned by a professional cleaning crew. Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. Gas bottles do not need to be emptied, but must be turned OFF at all times. Infants are under three years of age and travel free of charge. Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. However, you need to include infants in your booking. They will have your equipment checked by the ships electrician. Email: hobart@dhot.com.au. {{getDealDetails(getAppliedDeal()).shortDescription}}, {{getDealDetails(code).shortDescription}}, {{payment.insurance.quote.label}} - Travel insurance premium = {{ payment.insurance.quote.price | money}}. Please measure the full length of your vehicle from end to end. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. The owner posted a desperate plea online shortly afterwards, begging the community for information and claiming the Spirit's operating company, TT-Line, had not raised any alarms or checked cars during the disembark. Passengers in Recliners are provided with pillows and blankets. Spirit of Tasmania moved its Victorian terminal to Geelong on 23 October 2022. Students must apply for their own low income card which is equivalent to a Healthcare Card. A lot of people were ill on the way over (thank goodness we had a cabin or l would be ill too in sympathy).Our cabin was right at the front, so we felt most of the movement. Even the shower was good with loads of hot water. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). Visit coronavirus.tas.gov.aufor details. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. The trip was fine both ways. At most times, bookings are open for the next 11 months only. Does anyone travelling have specific needs? While Ester remains missing, a petition directed at TT-Line CEO Bernard Dwyer has reached nearly 4000 signatures in a couple of days. Watch more on the search in the video above Utility vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in. Here's what that might mean for you, Former fighter pilots training Chinese forces 'nipped in the bud', 'Momentous occasion': Spears taken by Captain Cook in 1770 to be returned home, Station master arrested after fatal Greek train crash where temperatures reached 1,300 degrees in burning carriages, Daily letter deliveries in the firing line as part of new Australia Post review, 'Devastated' dog owner pushing for change after claims pet died on Spirit of Tasmania, Travel and Tourism (Lifestyle and Leisure), Defiant Wilkinson lays out defamation defence, Ray has changed banks four times in less than a year and not by choice. You can read further information about Pensioner Eligibility here. Ester, "beloved" pet dog of Tasmanian woman Holly Alexander, was reported missing during a journey to Melbourne across the Bass Strait on January 26, and has not been seen since. What power voltage are the power points in the cabins? Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions). Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway. A treating doctor or authorised medical practitioner is required to complete a Medical Alert form. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. Can I charge my electric vehicle on board? If you go to Manage my booking and enter your booking details, you can: Please make sure you are entering the last name of the contact name on your booking. Can I book a different person each way on a return booking? However, you can make two separate bookings if the numbers are different. Key points: Shayla Phillips was found by an SES ground crew in heavy bush just before 4pm She had spent two nights in the open after wandering away from the family home For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550. It appears your address is invalid. You can pay the remaining balance of your booking using a credit card, POLi (internet banking facility) or with a valid Spirit of Tasmania gift voucher. When making your booking, you need to book the motorhome or campervan as a vehicle and at the vehicle step, select the motorhome/campervan option.A 'Caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. I had also assumed that you would need to provide a contact name and cabin/recliner number so that staff had a way of reaching you if anything was wrong with your pet.In actual fact, none of this happened.The section for animals is simply a crude bank of small and medium cages right next to the cars on the "ventilated" vehicle deck. Hand sanitation stations are available in key areas on all decks. As you have booked a return journey with Spirit of Tasmania, you are eligible to join our Sailors Club. The "air" supplied to the animals is provided by the ferry when it moves.Each cage has a piece of paper lining the metal floor and a metal box for water. And InsideCabin can fit a maximum of 1 cot voyage times are comparable to pensioner... The ships electrician remains missing, a petition directed at TT-Line CEO Bernard Dwyer has reached nearly signatures... The discount for a couple of hours and enjoyed watching the boat leave Melbourne harbor Bernard Dwyer reached! 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